Funeral Directors in Stoke-on-Trent

Serving Families Across Stoke-on-Trent for Over 20 Years

Every stage of a case, managed in one place.

From the first call to the final invoice — Funeral Office guides your team through every step so nothing falls through the cracks.

Create a case from first call to post-funeral — in minutes.

Auto-generate your CMA Standardised Price List with exact required wording.

Track every statutory form — cremation chain, green form, coroner orders.

Send estimates and invoices directly to the family with online payment.

Log mortuary records that meet the Scotland Code and protect your practice.

Give families a secure portal to sign documents and pay from any device.

100%

CMA-compliant from day one

∞

Unlimited cases and case records

5 yr

GDPR-compliant record retention built in

Click to CMA-compliant price list

How we can help

Guidance, Support & Compassion — Every Step of the Way

Direct Cremation

A simple and dignified farewell, provided with care

Direct cremation is an unattended cremation without a funeral service at the crematorium. It offers a private and affordable way to say goodbye, while allowing families to arrange a memorial later — in their own way, and at their own pace.

Collection into our care
Care at our funeral home until cremation
All legal paperwork
Simple coffin
Unattended cremation at a local crematorium
Ashes returned in a simple container

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Funeral Services

Guidance, Dignity & Care — Every Step of the Way

At Arlington Funeral Services, we understand that every funeral is personal. That’s why our services are designed to support families gently — with clear guidance, experienced care, and continuity from the moment your loved one comes into our care.

Traditional arrangements
Lasting tributes
Thoughtful choices
Funeral transport and fleet

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CMA-compliant from day one.

Built for independent UK funeral directors.

Enter details once at first call — Funeral Office carries them through every estimate, invoice, statutory form, and family portal automatically.

Case records from first call to closed
CMA Standardised Price List generator
5-year GDPR-compliant record retention built in
Family portal with eSignature and online payment

One platform for your entire practice.

Whether you handle 5 cases a month or 50 — Funeral Office scales with your practice without changing how you charge.

Case management — funeral case record from first call to closed

Core

Case management and compliance, without the complexity.

Everything you need to run your practice day-to-day — case records, statutory forms tracking, CMA price list generator, scheduling, and GDPR-compliant 5-year record retention.

Unlimited cases and case records
CMA Standardised Price List generator
Statutory forms checklist
Staff diary and scheduling

Family portal — digital arrangement confirmation and online payment

Pro

Everything in Core, plus your family portal.

Families can view arrangements, eSign documents, and pay online through their own secure portal.

Family portal with eSignature
Stripe-powered online payments
Deposit and partial payment tracking
Secure links by email

Built around how funeral directors actually work.

Every module maps directly to the stages of a UK funeral case — from first call to ashes returned.

Create a case at first call and progress it through: First Call → In Care → Arrangement → Confirmed → Funeral Day → Post-Funeral → Closed. Every team member sees the same picture.